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Privacy Notice – Clients, Customers & Business Contacts
GS Entertainment & Services Ltd
Who We Are
GS Entertainment & Services Ltd is the Data Controller responsible for your personal data.
Registered Address:
10 Blackhorse Lane, North Weald, Epping, England, CM16 6EP
ICO Registration Number: ZB115539
We are registered with the Information Commissioner’s Office (ICO) under the Data Protection Act 2018 and UK GDPR.
What Personal Data We Collect
We collect and process personal data relating to:
• Entertainment clients and event organisers
• Prospective customers
• Business contacts
• Consultancy and technical support clients
This may include:
• Full name
• Business name
• Postal address
• Telephone number and email address
• Event booking information
• Billing and payment details
• Correspondence via email, SMS, WhatsApp or social media platforms
• Documents, files or information voluntarily provided in connection with consultancy or technical support services
• CCTV footage (where applicable)
• Call recordings (where applicable)
We do not intentionally collect special category data (such as health or biometric data) unless voluntarily provided or legally required.
Lawful Basis for Processing
We process personal data under the following lawful bases:
a) Performance of a Contract
To:
• Manage event bookings and entertainment services
• Provide consultancy or technical support services
• Prepare quotations and invoices
• Communicate regarding bookings or services
• Process payments
b) Legal Obligation
To:
• Comply with tax and accounting obligations
• Respond to lawful requests from courts, HMRC or regulatory bodies
c) Legitimate Interests
To:
• Operate and improve our business services
• Maintain business and accounting records
• Recover unpaid invoices or debts
• Prevent fraud and misuse of systems
• Protect our business and clients
We do not rely on consent where another lawful basis applies.
Who We Share Data With
We may share your data where necessary with:
• Accountants and bookkeepers
• Payment providers and banks
• IT providers and software platforms
• Cloud storage and email providers
• Event venues or suppliers where required for bookings
• Solicitors or debt recovery agents
• HMRC, local authorities or regulatory bodies
We ensure all third parties process data securely and lawfully.
International Data Transfers
We use Microsoft 365, SharePoint, cloud storage and related online services. These services may involve processing or storage of data outside the UK.
Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR, including:
• Standard contractual clauses
• Adequacy decisions
• Approved data protection frameworks
How We Store Your Data
Your personal data may be stored:
• Within Microsoft 365 and SharePoint systems
• Within internal business management systems
• On secure local devices
• On website and booking systems
• Within accounting software
• In limited paper format for legacy records
• Via CCTV systems
• Via business telephone systems capable of call recording
We use password protection, restricted access controls and secure cloud infrastructure to protect your data.
Data Retention
We retain personal data only for as long as necessary for the purpose it was collected.
Typical retention periods:
• Client and booking records: Up to 6 years
• Financial and accounting records: 6 years
• CCTV footage: Retained for a limited period unless required for investigation
• Consultancy or technical support documents/files: Retained only as long as reasonably necessary for support, backup or legal purposes
We maintain a documented retention policy.
Your Rights
Under UK GDPR you have the right to:
• Be informed about how your data is used
• Access your personal data
• Request correction of inaccurate data
• Request erasure (where legally applicable)
• Restrict processing
• Object to processing
• Request data portability
Requests should be made in writing to the contact details above.
If you are dissatisfied with how your data is handled, you may contact the Information Commissioner’s Office at:
Updates
This Privacy Notice may be updated from time to time. The most recent version will always be available upon request or via our website.
